7enbd Privacy Policy

When you create an account or use our platform, the following types of personal information may be collected:

• Identity Information: Full name, date of birth, national identity card number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, or Rocket account numbers, bank account details (for transaction processing only).
• Technical Information: IP address, browser type, device information, cookie data, and log files.
• Usage Information: Game history, betting patterns, session duration, and preferred categories.

7enbd collects information in the following ways:

• Directly Provided: When you fill in a registration form, log in, or contact customer support.
• Automatic Collection: Our servers automatically collect technical data when you browse the site.
• Cookies and Tracking Tools: Cookies are used to improve site functionality and personalise the user experience.
• From Third Parties: Relevant information may be received from payment processing partners or identity verification services.

Collected information is used for the following legitimate purposes:

• Account creation, verification, and management.
• Processing deposits, withdrawals, and financial transactions.
• Fulfilling applicable legal obligations (identity verification, age confirmation).
• Preventing fraud, money laundering, and unauthorised access.
• Providing customer support and resolving complaints.
• Informing you about new bonuses, promotions, and services (with your consent).
• Technical improvement of the platform and maintaining security.
• Monitoring and support related to responsible gaming.

We retain your personal information only for as long as it is necessary or legally required. Even after an account is closed, certain information may be kept for a defined period — particularly financial transaction records — to meet legal requirements. Once that period has passed, the information is securely deleted or anonymised.

7enbd does not sell or rent your personal information to any third party. However, limited information may be shared in the following circumstances:

• Payment Processing: Financial information needed to complete bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment partners.
• Identity Verification: Necessary information may be shared with account verification service providers.
• Legal Obligations: Information may be disclosed under court order or at the direction of a competent authority.
• Business Transfers: In the event of a company merger or acquisition, information may be transferred, but this policy will remain in effect.

7enbd has implemented multiple technical and organisational measures to ensure the security of your information:

• SSL Encryption: All data transmissions are encrypted via SSL/TLS protocols.
• Encrypted Storage: Sensitive information is stored in encrypted form in the database.
• Access Controls: Only authorised personnel can access the information they need.
• Regular Security Audits: Regular audits are conducted to identify system security vulnerabilities.
• Firewall and IDS: Advanced firewalls and intrusion detection systems are active to prevent cyber attacks.

However, no method of transmitting or storing information over the internet is 100% secure. We make every effort, but an absolute guarantee of security cannot be provided.

The 7enbd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

• Essential Cookies: Required for the site to function properly (login sessions, security).
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Monitor site usage to help improve the quality of the service.

You can disable cookies by changing your browser settings, but this may limit some site functionality.

Our servers and partner services may operate in various countries. If your information is transferred outside Bangladesh, we ensure that equivalent data protection measures are in place in the destination country. Encryption and secure protocols are always used when transferring data.

As a user of our platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccurate or incomplete information about you.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases.
• Right to Portability: The right to receive your data in a structured and readable format.
• Right to Object: The right to object to your information being used for marketing communications.
• Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 business days.

7enbd strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. Age verification during registration is mandatory. If we are informed that a minor's information has been collected, we will immediately delete it and close the associated account.

To ensure responsible gaming, we may analyse information about your gaming behaviour. The purpose is to identify signs of addiction and provide support where needed. This type of analysis is conducted solely for your protection and wellbeing and is never shared with third parties for marketing purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

This Privacy Policy may be updated from time to time. If there are any significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date on this page.
• By sending a notice to your registered email address.
• Through a notification when you log in to the platform.

Continued use of the platform after changes are made will be considered acceptance of the updated policy.